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- Traveling with Service and Support Animals
We want to ensure a smooth experience for you and your furry companion. Learn more about the travel requirements needed to bring your service and emotional support animals on our flights.
- Traveling with minors and infants
There may be additional requirements if you are travelling with minors (0-17 years old). Read this article to learn more!
- Gate Baggage Fee
- Guidelines for guests needing special assistance
Requirements and reminders for guests who need special assistance
- Refund Concerns
Has your flight been disrupted? Are you too sick to travel? Learn more about requesting for refunds.
- About travel tax and service fees
Know more about our service fees and the Philippine Travel Tax.