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- Refund Guidelines
General refund FAQs on cash payment, disrupted flights, add-ons, taxes, and other causes
- Payment and Receipt Concerns
Learn more about the Itinerary Receipt, Invoice and your options when paying for flights and add-ons.
- MyCebuPacific Account
With a Cebu Pacific account, you can easily manage your bookings and add-ons, receive promo alerts, and keep track of your Travel Fund! Read on to learn more.
- Travel Fund Guidelines
The Travel Fund is a virtual wallet you can use if you purchased the CEB Flexi add-on during the time of booking or if your flight has been disrupted. Read more about it in our FAQs below!
- Add or link a booking to your account
If you weren't logged in to your MyCebuPacific account when you booked your flight, you'll have to use our Add Booking feature to make any changes.
- Earn or redeem Go Rewards points
You can earn Go Rewards points every time you book a flight or buy add-ons online. You can then use those same points to pay for your future travel plans!