Online Check-in FAQs

Head to the online check-in portal and log into your MyCebuPacific account if you booked a flight while logged in to your account.

Otherwise, enter your booking reference number and Last Name to open the flight that you want to check into. If you can't find your booking reference, please check the flight itinerary sent to your email. 

Please be reminded that online check-in is not available for the following:

 

1. Unaccompanied Minors
2. Guests who must submit a medical certificate 
3. Guests requiring special assistance and bag service 
4. Guests on group bookings (if the booking has at least 20 passengers) 
5. Guests with outstanding balance 
6. Guests with tax exemptions (i.e., OFWs)
7. Guests on disrupted flights who haven't availed of a customer flexible option (i.e., rebook or accept rescheduling)

During this step, make sure to tick on the flight numbers and passengers that you're checking in for.

Please add your emergency contact and purchase available add-ons for a more comfortable flight.  

Click the "CHECK-IN NOW" button at the lower right section of the screen. 

Each guest should have their own Boarding Pass.

If this is not available, please proceed to check in at the airport instead.