Please call or email any of our Cargo Customer Service hotlines:

Domestic Cargo

Office	Contact Number	Email	Business Hours
Manila	(02) 8802-7070	cargocare@cebupacificair.com	24/7
Cebu	(032) 340-9700 0998 840 2747	cargocareceb@cebupacificair.com	0630H-1830H
Cagayan de Oro	09988403492	cargocarecgy@cebupacificair.com	MON-FRI \| 0630H - 1830H SAT-SUN \| 0800H - 1730H
Davao	(02) 234-8650 09988403493	cargocaredvo@cebupacificair.com cargocaredvo@1av.com.ph	MON-SUN \| 0600H - 1830H

To book a cargo, the following details must be sent first to cargocare@cebupacificair.com :

Once booking is confirmed, an AWB number will be provided and shipment must be accepted at the warehouse 4 hours before the flight.

Guidelines for shipping household pets via CEB Cargo

FAQ