Go Rewards FAQs

Click on the FAQ tab to learn more about Go Rewards and earning points with Cebu Pacific!

Overview

Description

Please be reminded that signing in or logging in to your MyCebuPacific account with Go Rewards is currently unavailable.

Guests can still access their account by signing in with Google or Facebook. Just make sure the email you use in your Go Rewards account matches the email in your Google or Facebook accounts.

If it doesn't match, please sign in by entering the email used in your Go Rewards account in the Email Address box below.

FAQ

General Guidelines

Booking flights with Cebu Pacific

MyCebuPacific Account

Other Concerns

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Go Rewards FAQs

Overview

Description

FAQ

General Guidelines

What is Go Rewards?

Is GetGo the same as Go Rewards?

Is there a Go Rewards app?

How can I contact Go Rewards?

How can I join Go Rewards?

Booking flights with Cebu Pacific

How do I earn Go Rewards points with Cebu Pacific?

Can I use Go Rewards points when booking Cebu Pacific flights?

I used Go Rewards to pay for my flight. What happens to my points if my flight gets canceled?

Can I pay for a flight on the Cebu Pacific website using my Go Rewards points?

I forgot to add my Go Rewards number when I booked my flight. Can I still add this later on?

MyCebuPacific Account

Why can't I log into my MyCebuPacific account with Go Rewards anymore?

What other methods are available for logging in?

Other Concerns

Can I convert my Go Rewards points to cash?

I lost my Go Rewards card. What should I do?

I don't remember my Go Rewards account number. What should I do?

Where can I find my Go Rewards number?

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