How do I split a booking?
1
Go to www.cebupacificair.com and log in to your MyCebuPacific account.
2
Go to the "Bookings & Boarding Pass" section to view all your bookings.
Image AttachedNot seeing your booking? Click here to know how to add a booking to your MyCebuPacific account.
3
Select the flight you want to split and click the "Split Booking" option.
Image AttachedYou'll get a prompt to go to the earlier version of Manage Booking. Please continue.
4
Log in to your MyCebuPacific account in the earlier version of Manage Booking.
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5
Select the flight you want to split and click "Manage".
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6
Upon opening the flight, click "Split Booking".
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7
Select the passenger/s you want to split from the original booking.
Image AttachedSplitting the booking means removing the selected passenger/s and creating a new booking for them, with the same details as the original one.
8
Confirm the split. Note that once confirmed, this cannot be undone. All changes are final.
Image AttachedTake note!
Passengers who remain in the original booking can still manage their booking online for any voluntary or involuntary changes. For those who were removed from the original booking and are now in a new booking (after the split), these passengers cannot avail disruption options online. They must course their request through agent-assisted channels.
9
View the details of the new booking. You can now manage the bookings separately.
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