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- Online Check-in FAQs
Read the FAQs below to know more about checking in with Cebu Pacific.
- Guidelines for guests needing special assistance
Requirements and reminders for guests who need special assistance
- Refund Guidelines
General refund FAQs on cash payment, disrupted flights, add-ons, taxes, and other causes
- Earn or redeem Go Rewards points
You can earn Go Rewards points every time you book a flight or buy add-ons online. You can then use those same points to pay for your future travel plans!
- Travel Fund Guidelines
The Travel Fund is a virtual wallet you can use if you purchased the CEB Flexi add-on during the time of booking or if your flight has been disrupted. Read more about it in our FAQs below!
- CEB Meals Add-on
Don’t go hungry on your flight, pre-order a meal!