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- Travel Fund Guidelines
The Travel Fund is a virtual wallet you can use if you purchased the CEB Flexi add-on during the time of booking or if your flight has been disrupted. Read more about it in our FAQs below!
- Guidelines for guests needing special assistance
Requirements and reminders for guests who need special assistance
- Refund Guidelines
General refund FAQs on cash payment, disrupted flights, add-ons, taxes, and other causes
- Temporary closure of Pagadian (PAG) airport from 15 April to 15 May 2024
FAQs on the temporary closure of Pagadian airport from 15 April to 15 May 2024
- General Cebu Pacific FAQs
General FAQs to guide guests on the latest policies and procedures when flying with Cebu Pacific
- CEB's Customer Flexible Booking Options
FAQs about changes to CEB's Customer Flexible Options, effective on June 26, 2024