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- Medical, mobility, and travel assistance
Know more about the assistance available to ensure a smooth travel experience for Senior Citizens, Persons with Disabilities (PWDs), and Persons with Reduced Mobility (PRMs).
- Travel Fund Guidelines
The Travel Fund is a virtual wallet you can use if you purchased the CEB Flexi add-on during the time of booking or if your flight has been disrupted. Read more about it in our FAQs below!
- Payment and Receipt Concerns
Learn more about the Itinerary Receipt, Invoice and your options when paying for flights and add-ons.
- Rebooking Guidelines
Want to know more about how to change your flight schedule? Read the FAQs below.
- Guidelines for guests needing special assistance
Requirements and reminders for guests who need special assistance
- CEB Travelsure
Cebu Pacific's travel insurance products in partnership with Chubb Insurance