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- Travel Fund Guidelines
The Travel Fund is a virtual wallet you can use if you purchased the CEB Flexi add-on during the time of booking or if your flight has been disrupted. Read more about it in our FAQs below!
- Guidelines for guests needing special assistance
Requirements and reminders for guests who need special assistance
- Separate a guest from your booking
Our Split Booking option allows guests in your booking to manage their travel plans separately from your main booking.
- Rebooking Guidelines
Want to know more about how to change your flight schedule? Read the FAQs below.
- Refund Guidelines
General refund FAQs on cash payment, disrupted flights, add-ons, taxes, and other causes
- Passenger Rights & Airline Policies
Is your flight disrupted? Know your rights as an air passenger!