Guidelines for Payments

I purchased some add-ons via Manage Booking. How can I pay for this?

I don't have a MyCebuPacific account. How can I pay my due balance?

My booking is on hold. What does this mean?

My credit card was charged twice, by mistake. How can I request for a refund?

My payment has been declined. Why is this happening?

Do Senior Citizens get a discount?

I'm trying to proceed with my booking, but I keep getting an error message that says, "Trailing space not allowed". What does this mean?

What is Cebu Pacific's hotline number?