FAQs about the MyCebuPacific Membership

I'm trying to sign up for a MyCebuPacific account, but it says I already have an account. What does this mean?

Is the MyCebuPacific account the same as Go Rewards?

I'm trying to sign up for a MyCebuPacific account using my Go Rewards email, but I get stuck in a loop between the Go Rewards log in page and the Cebu Pacific log in page. Why is this happening?

I tried signing up but the system said my account is already registered. What do I do? 

Why am I getting multiple requests to verify my email and mobile number? 

Why am I not getting the verification code?

I don't remember if I already signed up for a MyCebuPacific account. How can I check this?

I booked a Cebu Pacific flight via a third party website (i.e., Agoda, MyTrip, etc.). Why can't I see it in my MyCebuPacific account?

I can't find my booking in the Manage Booking section. How can I modify it?

I booked a Cebu Pacific flight via a third party (i.e., MyTrip, Agoda, etc.). How can I edit the booking details and purchase more add-ons?