Airport Lost and Found
What to do and where to reach out to if you missed or left an item in the airport
Overview
Description
Lost or left an item?
📍 If you're still at the airport, report it immediately to any Cebu Pacific ground staff.
Already left the airport? No worries!
- If you left something inside the aircraft:
- Chat with us via Cebu Pacific app or website to connect with a live agent who can assist you.
- If you left something at the airport:
- Contact the airport's Lost & Found office directly for a quicker resolution, as Cebu Pacific operates independently from airports.
- Check the directory below for the list of airport Lost & Found pages / contact numbers.
🛄 If your checked baggage is lost, damaged, or delayed, visit this article: Lost, Damaged, or Delayed Baggage
Directory
Lost & Found Directory
📅 Any unclaimed items will be discarded after 30 days.
| AIRPORT | LOST & FOUND NUMBER |
| Bacolod • BCD | (+63) 998 840 2920 |
| Bohol • TAG | (+63) 998 840 2917 |
| Boracay (Caticlan) • MPH | (+63) 998 840 2915 |
| Butuan • BXU | (+63) 998 840 9565 |
| Cagayan de Oro • CGY | (+63) 947 993 8101 |
| Calbayog • CYP | (+63) 998 840 3957 |
| Camiguin • CGM | (+63) 998 840 1963 |
| Cauayan • CYZ | (+63) 998 840 2941 |
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Cebu • CEB
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Clark • CRK
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| Coron (Busuanga) • USU | (+63) 965 154 5527 |
| Davao • DVO | (+63) 947 993 8105 |
| Dipolog • DPL | (+63) 998 840 2939 |
| Dumaguete • DGT | (+63) 998 840 2940 |
| General Santos • GES | (+63) 998 840 2938 |
| Iloilo • ILO | (+63) 998 840 2936 |
| Kalibo • KLO | (+63) 998 840 2935 |
| Laoag • LAO | (+63) 939 906 1657 |
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Legazpi (Daraga) • DRP
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Manila • MNL
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| Masbate • MBT | (+63) 998 840 2934 |
| Naga • WNP | (+63) 998 840 2918 |
| Ozamiz • OZC | (+63) 998 840 2932 |
| Pagadian • PAG | (+63) 998 840 2931 |
| Puerto Princesa • PPS | (+63) 947 993 8089 |
| Roxas • RXS | (+63) 998 840 2924 |
| San Jose (Mindoro) • SJI | (+63) 995 009 5103 |
| Siargao • IAO | (+63) 998 840 2937 |
| Surigao • SUG | (+63) 998 840 2921 |
| Tacloban • TAC | (+63) 998 840 2927 |
| Tawi-Tawi • TWT | (+63) 998 840 2930 |
| Tuguegarao • TUG | (+63) 998 840 2928 |
| Virac • VRC | (+63) 998 840 1960 |
| Zamboanga • ZAM | (+63) 998 840 2919 |
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AIRPORT |
LOST & FOUND CONTACT / PAGE |
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Bangkok (Suvarnabhumi) |
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Bangkok (Don Mueang) |
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Bali |
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Brunei |
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Da Nang |
Please approach security staff or the airport's information desk for further information.
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Dubai |
For lost item on board or within the airport, please fill out the Lost Item Form through the website: |
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Fukuoka |
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Guangzhou |
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Hanoi |
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Ho Chi Minh (Saigon) |
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Hong Kong |
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Incheon |
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Jakarta |
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Kaohsiung
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Kuala Lumpur |
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Macau |
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Melbourne |
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Nagoya |
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Osaka (Kansai) |
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Sapporo |
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Saudi Arabia
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Shanghai |
Shanghai Pudong Airport's Lost & Found
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Singapore |
Changi Airport Lost and Found
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Sydney |
lost.property@syd.com.au (Sydney Airport Lost and Found)
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Taipei |
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Tokyo (Narita) |
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Xiamen |
Thank you!
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