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- How do I rebook a flight?
Learn how to rebook your flight on the Cebu Pacific website or mobile app
- How do I update my guest details?
Learn how to update your personal information via Manage Booking
- Booking a Flight
FAQs on booking a flight
- FAQs about Charlie, your Cebu Pacific Assistant
Want to know more about what Charlie can help you with? Check out the FAQs below 👇
- How do I add or upgrade my baggage allowance?
Know how to add or upgrade your baggage allowance via Manage Booking on the Cebu Pacific website or mobile app.
- General Airport FAQs
For concerns about lost items and to know what to expect at the airport, read the FAQs below!
- Guidelines for guests needing special assistance
Requirements and reminders for guests who need special assistance
- How do I purchase CEB Special Baggage?
Need to check in sports equipment, surfboard, a musical instrument, or an oversized bag? Follow the steps below!
- How do I sign up for a MyCebuPacific account?
Need to make changes to your booking and get the latest on our promo fares? Sign up for a MyCebuPacific account today!
- How do I add an existing booking to my MyCebuPacific account?
Need to retrieve your booking? Add it to your account first so you can see your flight details and manage your booking!
- How do I request for a refund?
Learn how to request for a refund on the Cebu Pacific website
- How do I check in online?