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- Refund Guidelines
General refund FAQs on cash payment, disrupted flights, add-ons, taxes, and other causes
- Refund Concerns
been disrupted? Are you too sick to travel? Learn more about requesting for refunds.
- Travel Fund Guidelines
The Travel Fund is a virtual wallet you can use if you purchased the CEB Flexi add-on during the time of booking or if your flight has been disrupted. Read more about it in our FAQs below!
- General Cebu Pacific FAQs
General FAQs to guide guests on the latest policies and procedures when flying with Cebu Pacific
- Booking with Cebu Pacific
booking flights with Cebu Pacific. We're excited to have you onboard!
- Payment and Receipt Concerns
Itinerary Receipt, Invoice and your options when paying for flights and add-ons.