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- About travel tax and service fees
Know more about our service fees and the Philippine Travel Tax.
- Medical, mobility, and travel assistance
Know more about the assistance available to ensure a smooth travel experience for Senior Citizens, Persons with Disabilities (PWDs), and Persons with Reduced Mobility (PRMs).
- Refund Guidelines
General refund FAQs on cash payment, disrupted flights, add-ons, taxes, and other causes
- General Cebu Pacific FAQs
General FAQs to guide guests on the latest policies and procedures when flying with Cebu Pacific
- About Travel Vouchers
- CEB's Customer Flexible Booking Options
FAQs about changes to CEB's Customer Flexible Options, effective on June 26, 2024