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- How to Contact Cebu Pacific Customer Service
Need assistance with your booking or have inquiries about essential travel? Here’s how to contact our customer service team for help.
- CEB Flexi and Travel Fund
Book your flight with CEB Flexi for more savings and flexibility in your travel plans. Cancel your flight for FREE and convert the value of your booking to a Travel Fund!
- MyCebuPacific Account
With a Cebu Pacific account, you can easily manage your bookings and add-ons, receive promo alerts, and keep track of your Travel Fund! Read on to learn more.
- Voluntary Rebooking & Cancellation
Last-minute plan changes? No worries! Just head over to our Manage Booking page. You can still make changes to your booking up to 2 hours before your flight.
- Cebgo (DG) Flights Move to NAIA Terminal 2
All Cebgo (DG) flights will depart and arrive in NAIA Terminal 2 starting November 7, 2024.
- Cebu Pacific's Contingency Plan for Tarmac Delays
- Items allowed in your hand carry or checked baggage
Not sure whether to bring a power bank or certain food purchased from your travels? Check out this quick reference for items you can bring in your hand carry and checked baggage.