Bangkok Travel Guide - Don Mueang International Airport (DMK)

• Make sure your passport is valid for at least six months from your date of entry and has at least one blank page.

• Philippine passport holders can enter Thailand without a visa for stays no longer than 60 days.

• For non-Philippine passport holders, please check here if you'll need a visa: Cebu Pacific TravelDoc

Thailand Digital Arrival Card (TDAC)

Customs:

• Use the green lane if you have nothing to declare, or the red lane if you have items to declare.

• For more information about Thailand's customs procedure for arriving passengers, visit Thai Customs.

Philippine e-Travel Form: 

• Anyone entering the Philippines, including guests on layover flights, must register for the eTravel and Customs Declaration within 72 hours before their flight.

• eTravel declaration is free of charge and is mandatory for travel to the Philippines.

Check-In: 

• Arrive at the airport at least three (3) hours before your flight.

  • Our airport counters close one (1) hour before departure.

• Check the display screens to find information about the counters for your flight.

• Prepare your valid passport, booking confirmation or Itinerary Receipt, and visa (if applicable) for checking at the counters.

• Make your airport experience smoother and quicker by using Cebu Pacific’s self-service kiosks for check-in and bag tag printing. Simply prepare your booking reference number or barcode to retrieve your booking.

• If you checked in online, a digital boarding pass is accepted when departing from Bangkok (Don Mueang). 

• Make sure to keep in mind your booking's baggage allowance. Learn more here: CEB Baggage Guidelines and Upgrade Options
  
  

Customs & Boarding:

• Check your printed boarding pass and the nearest display screen to find the boarding gate number.

Passenger Rights: 

• You have certain rights as an air passenger in case of flight disruptions.

• For more information, please visit the following articles:

  • How to Manage Your Disrupted Flight

  • Delays and Cancelations at the Airport

  • Passenger Rights & Airline Policies

     

Communications: 

• At Don Mueang International Airport, flight updates and announcements are provided via public address system, flight information display screens, and printed or digital signages.

• We also encourage passengers to monitor their email for important updates from Cebu Pacific.

Exiting the airport: 

• If your flight is disrupted after immigration and customs clearance, you may be allowed to exit Don Mueang International Airport.

• In such cases, you will need to surrender your passport to immigration officers. Additionally, any duty-free purchases must be refunded before leaving the airport.