Getting Your Invoice

Learn more about the Invoice or Official Receipt, which is sent together with your Itinerary Receipt.

Overview

Description

✈️ General Guidelines

The invoice is sent to the email registered in the booking along with the Itinerary Receipt.
- Separate invoices for each passenger aren’t available, as our system only issues one invoice per booking.
If you haven't received your invoice, or if your booking includes a combination of Cebu Pacific (5J), Cebgo (DG), and AirSWIFT (T6) flights:
- Please chat with us via our app or website to connect with a Live Agent who can help issue an invoice.

Policies & Guides

General Guidelines

How to request for a digital copy of your invoice via Charlie

How to request for a physical copy of your invoice

How to edit or enter details in your invoice

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Payment and Receipt Concerns Getting Your Itinerary Receipt