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- Airport baggage fees & penalties
If you weren't able to buy baggage allowance ahead of time, or exceed the maximum weights or dimensions, you may be charged additional fees at the airport.
- Refund Guidelines
General refund FAQs on cash payment, disrupted flights, add-ons, taxes, and other causes
- Voluntary Rebooking & Cancellation
Last-minute plan changes? No worries! Just head over to our Manage Booking page. You can still make changes to your booking up to 2 hours before your flight.