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- Guidelines for guests needing special assistance
Requirements and reminders for guests who need special assistance
- General Cebu Pacific FAQs
General FAQs to guide guests on the latest policies and procedures when flying with Cebu Pacific
- Voluntary Rebooking & Cancellation
Last-minute plan changes? No worries! Just head over to our Manage Booking page. You can still make changes to your booking up to 2 hours before your flight.
- Baggage allowance options
to bring more things, you can add CEB Baggage and CEB Special Baggage to your booking. It's available through Manage Booking up to 2 hours before your flight!
- Items allowed in your hand carry or checked baggage
Not sure whether to bring a power bank or certain food purchased from your travels? Check out this quick reference for items you can bring in your hand carry and checked baggage.
- Refund Guidelines
General refund FAQs on cash payment, disrupted flights, add-ons, taxes, and other causes