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- Online Check-in FAQs
Read the FAQs below to know more about checking in with Cebu Pacific.
- General Cebu Pacific FAQs
General FAQs to guide guests on the latest policies and procedures when flying with Cebu Pacific
- Refund Guidelines
General refund FAQs on cash payment, disrupted flights, add-ons, taxes, and other causes
- Voluntary Rebooking & Cancellation
Last-minute plan changes? No worries! Just head over to our Manage Booking page. You can still make changes to your booking up to 2 hours before your flight.
- Baggage allowance options
Bringing home extra pasalubong, or planning out your OOTDs? If you need to bring more things, you can add CEB Baggage and CEB Special Baggage to your booking. It's available through Manage Booking up to 2 hours before your flight!
- Passenger Rights & Airline Policies
Is your flight disrupted? Know your rights as an air passenger!
- Rebooking Guidelines
Want to know more about how to change your flight schedule? Read the FAQs below.