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- Refund Guidelines
General refund FAQs on cash payment, disrupted flights, add-ons, taxes, and other causes
- Passenger Rights & Airline Policies
Is your flight disrupted? Know your rights as an air passenger!
- Refund Concerns
been disrupted? Are you too sick to travel? Learn more about requesting for refunds.
- About travel tax and service fees
Know more about our service fees and the Philippine Travel Tax.
- Perks for Cebu Pacific UnionBank credit cardholders
The fastest way to fly for free with Cebu Pacific!
- Cebu Pacific's Contingency Plan for Tarmac Delays