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- Connecting flight procedures
- Separate a guest from your booking
Our Split Booking option allows guests in your booking to manage their travel plans separately from your main booking.
- Travel Fund Guidelines
The Travel Fund is a virtual wallet you can use if you purchased the CEB Flexi add-on during the time of booking or if your flight has been disrupted. Read more about it in our FAQs below!
- Baggage allowance options
Bringing home extra pasalubong, or planning out your OOTDs? If you need to bring more things, you can add CEB Baggage and CEB Special Baggage to your booking. It's available through Manage Booking up to 2 hours before your flight!
- Guidelines for guests needing special assistance
Requirements and reminders for guests who need special assistance
- Refund Guidelines
General refund FAQs on cash payment, disrupted flights, add-ons, taxes, and other causes