ArticleFAQs about Charlie, your Cebu Pacific AssistantWant to know more about what Charlie can help you with? Check out the FAQs below 👇FAQGeneral Guidelines How do I chat with Charlie? Can Charlie help me with my booking? What else can Charlie help me with? Can Charlie issue a flight certificate? I have encountered a payment error. Can Charlie help me with this? Can I talk to a live agent? Thank you for your feedback!Did you find this article helpful?YesNoSorry to hear that. What wasn't helpful?Please Chat with Charlie for more assistance, or to connect with a Live Agent.If you have any suggestions on how to improve the article, type them below:Send feedbackRelated articlesDeletion of MyCebuPacific accountWhat are the travel requirements for my flight?How do I book a flight?Payment Errors FAQsHow to sign up for MyCebuPacificWhat items are allowed in my hand carry and checked baggage?