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- Traveling with Service and Support Animals
We want to ensure a smooth experience for you and your furry companion. Learn more about the travel requirements needed to bring your service and emotional support animals on our flights.
- Rebooking Guidelines
Want to know more about how to change your flight schedule? Read the FAQs below.
- CEB Seat Selector Add-on
Fly easy on your preferred seat! Choose a window seat for the view, an aisle seat for convenience, or a front row seat for extra legroom.
- Refund Concerns
Has your flight been disrupted? Are you too sick to travel? Learn more about requesting for refunds.
- Voluntary Rebooking & Cancellation
Last-minute plan changes? No worries! Just head over to our Manage Booking page. You can still make changes to your booking up to 2 hours before your flight.
- CEB Flexi and Travel Fund
Book your flight with CEB Flexi for more savings and flexibility in your travel plans. Cancel your flight for FREE and convert the value of your booking to a Travel Fund!