CEB Flexi and Travel Fund
Book your flight with CEB Flexi for more savings and flexibility in your travel plans. Cancel your flight for free and convert the value of your booking to a Travel Fund!
Overview
Description
📆 CEB Flexi
With CEB Flexi, you can cancel your trip for free.
It allows you to cancel your booking and convert its value to a non-expiring Travel Fund.
- Cancelation is available up to two (2) hours before departure
- You can then use this Travel Fund to pay for your future travel plans!
Once you convert to Travel Fund, it will appear in your MyCebuPacific account within 24 hours.
General Guidelines:
- CEB Flexi is currently unavailable on Cebu Pacific digital channels.
- For any flight changes, you can still rebook up to two (2) hours before departure via Manage Booking.
- CEB Flexi only allows for cancelation of your flight.
- The full amount of the booking won't be converted to Travel Fund.
- ✅ Conversion to Travel Fund includes:
- Fares and taxes;
- All unused add-ons;
- Admin and handling fees.
- ❌ Conversion to Travel Fund does not include:
- PH Travel Tax, as this is refunded separately;
- Cost of CEB TravelSure Insurance, as this is refunded separately;
- Cost of CEB Flexi;
- Flight fees, such as the hold fee and cancel fee (if applicable).
- You cannot add CEB Flexi after you've finished booking your flight;
- The price of CEB Flexi is based on your flight date, and on regulatory guidelines.
- If you purchased CEB Flexi without a MyCebuPacific account, and you intend to cancel your flight later on:
- Please sign up or log in to your MyCebuPacific account first.
- Remember! An account is required to make booking changes.
- Check out our how-to guides to know how to voluntarily cancel your flight and convert it to Travel Fund with CEB Flexi.
- 🇰🇷 One-way and round-trip flights originating from Incheon and booked with KRW currency are eligible for voluntary refund processing even without GO Flexi or CEB Flexi.
- ⚠️ Important: Beginning May 12, 2026, canceled flights departing from Incheon will be eligible for refund only, as the Travel Fund option will no longer be available.
- ⚠️ Important: Beginning May 12, 2026, canceled flights departing from Incheon will be eligible for refund only, as the Travel Fund option will no longer be available.
🪙 Travel Fund
The Travel Fund is a non-expiring virtual wallet that you can use to pay for flights and add-ons. It's available if:
- You purchased CEB Flexi and used it to cancel your flight, or;
- Your flight was disrupted (i.e. canceled or had a 1hr+ schedule change).
-
A guest in your booking has a serious illness or has died;
-
Or a guest's immediate family member has a serious illness or has died.
-
General Guidelines:
-
Starting November 10, 2026, you can use your Travel Fund to book flights and add-ons as long as you, the Travel Fund owner, are included in the booking.
- Until November 9 2026, you can still use your Travel Fund to book for friends and family even if you are not travelling with them.
-
Once you convert your booking to Travel Fund, the amount will appear in your MyCebuPacific account or booking reference number within 24 hours.
- Your first Travel Fund transaction determines the currency of your Travel Fund wallet.
- Once established, the currency cannot be changed.
- The Travel Fund can be split among guests in the same booking.
- With this, please chat with us via our app or website to connect with a Live Agent who can help you.
- ❌ The Travel Fund cannot be exchanged or converted to cash.
Policies & Guides
CEB Flexi
How to use CEB Flexi
Canceling / rebooking CEB Flexi
Travel Fund
How to voluntarily cancel your booking and convert it to Travel Fund
Insufficient Travel Fund
How to check your Travel Fund balance
How to check your Travel Fund history
How to pay using Travel Fund
Travel Fund stored in your booking reference number
Troubleshooting
Common Travel Fund issues
Did you find this article helpful?