Rebooking or Canceling Your Flight

Last-minute plan changes? No worries! Just head over to our Manage Booking page. You can still make changes to your booking up to 2 hours before your flight.

Overview

Description

๐Ÿ‘‹ This article is about voluntary rebooking/cancelations.

If your flight has been disrupted, or you want to rebook / cancel your flight due to medical reasons or death, please check out these articles:

 


๐Ÿ” Rebooking


 

You can rebook to a different flight date or time up to two (2) hours before your scheduled departure!

Simply head to Manage Booking to make the change.

  • ๐Ÿงพ Fare differences and change fees apply.

  • โœˆ๏ธ You may only rebook to another available flight with the same fare or higher.

  • ๐Ÿ‘ค A MyCebuPacific Account is required to make booking changes.

  • ๐Ÿ’ก You cannot change the destinations or the sequence of your flight.

  • โœ… There is no limit to the number of times you can rebook your flight.

 


๐Ÿ™…โ€โ™‚๏ธ Cancelation


 

For no-show flights, or flights that have been unused:

  • The fare and all other fees will be forfeited

  • Your flight will be considered flown

Should your travel plans change, you can cancel your flight with the GO Flexi Fare Bundle or the CEB Flexi Add-on. If you don't have this bundle or add-on, you can still rebook your flight via Manage Booking.

 

โš ๏ธ Please note! The following reasons do not qualify for flight cancelation:

  • Incorrectly booked flights (route, date, sequence)

  • Personal reasons, schedule conflicts, or change of plans

  • Travel document issues (visa denial or delay, passport issuance delay)

 

Policies & Guides

Airline Policies

Fare differences & change fees

Carrying over of add-ons

Rebooking individual guests

Rebooking after check-in

Rebooking / canceling due to medical reasons

Rebooking / canceling due to death of guest or immediate family member

Rebooking / canceling flights originating from Incheon, South Korea

How to Rebook or Cancel

How to rebook on the app

How to rebook on the website

How to cancel your flight on the app (with CEB Flexi only)

How to cancel your flight on the website (with CEB Flexi only)

Common manage booking issues

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