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- CEB TravelSure Insurance
Ensure you are well protected against unexpected situations during your travels.
- Buy-on-Board Service
Discover more about CEB's Buy-on-Board services, including hot meals, merchandise, and snacks.
- Payment and Receipt Concerns
Learn more about the Itinerary Receipt, Invoice and your options when paying for flights and add-ons.
- How to Contact Cebu Pacific Customer Service
Need assistance with your booking or have inquiries about essential travel? Here’s how to contact our customer service team for help.
- CEB Special Baggage Add-on
for your trip? We accept special baggage like sports equipment, surfboards, musical instruments, and oversized bags for check-in, for a fee. Learn more below.
- Transfer of Cebgo (DG) Masbate, Siargao flights from Manila to Clark
Cebgo (DG) Flights to Siargao (IAO) and Masbate (MBT) will depart and arrive in Clark International Airport, starting 30 March 2025.
- Update your guest or contact details
Made a typo? You can go to Manage Booking within 24 hours of booking to change either your First or your Last Name! You can also update your other contact and guest details up to 2 hours before your flight.
- How to Redeem the CEB Super Pass
Guide on How to Redeem the CEB Super Pass
- Traveling with Service and Emotional Support Animals
We want to ensure a smooth experience for you and your furry companion. Learn more about the travel requirements needed to bring your service and emotional support animals on our flights.
- Add or link a booking to your account
If you weren't logged in to your MyCebuPacific account when you booked your flight, you'll have to use our Add Booking feature to make any changes.