Add or link a booking to your account
If you weren't logged in to your MyCebuPacific account when you booked your flight, you'll have to use our Add Booking feature to make any changes.
Overview
Description
π Add or link an existing booking
If you can't find your booking after logging in, you can use our Add Booking feature to link it to your account.
While a MyCebuPacific account is not required to book a flight, it is required to make changes to your booking.
For your convenience, we highly recommend logging in before you book a flight.
General Guidelines:
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π You can only add or link a booking if:
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You are one of the guests in the booking, or;
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Your account email matches the one linked to the booking.
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β You can't add/link a booking if:
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It was already added to another account, or;
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It's a Group Booking / Travel Agency booking.
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- π€³π» If you booked via third-party sites (e.g. Agoda, Booking.com) or via travel agencies:
- There may be instances where the app or website doesn't recognize your booking reference number.
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If this is happening to you, please contact the travel agency or third-party site where your booking was originally created.
- If you are not able to contact your travel agency, please chat with us on our app or website.
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- To avoid problems with managing your booking in the future, we strongly recommend booking directly with Cebu Pacific.
- Learn more about third-party bookings here: Third-party or travel agency bookings
- There may be instances where the app or website doesn't recognize your booking reference number.
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π§ Can't find your booking reference number?
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Check the Itinerary Receipt sent to the email registered in your booking.
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FAQ
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