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- Traveling with Service and Support Animals
We want to ensure a smooth experience for you and your furry companion. Learn more about the travel requirements needed to bring your service and emotional support animals on our flights.
- Guidelines for guests needing special assistance
Requirements and reminders for guests who need special assistance
- About travel tax and service fees
Know more about our service fees and the Philippine Travel Tax.
- Traveling with minors and infants
There may be additional requirements if you are travelling with minors (0-17 years old). Read this article to learn more!
- Update your guest or contact details
Made a typo? You can go to Manage Booking within 24 hours of booking to change either your First or your Last Name! You can also update your other contact and guest details up to 2 hours before your flight.
- Refund Concerns
Has your flight been disrupted? Are you too sick to travel? Learn more about requesting for refunds.