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- How to Contact Cebu Pacific Customer Service
Need assistance with your booking or have inquiries about essential travel? Here’s how to contact our customer service team for help.
- Payment and Receipt Concerns
Learn more about the Itinerary Receipt, Invoice and your options when paying for flights and add-ons.
- CEB Seat Selector Add-on
Fly easy on your preferred seat! Choose a window seat for the view, an aisle seat for convenience, or a front row seat for extra legroom.
- CEB Special Baggage Add-on
Got oversized items for your trip? We accept special baggage like sports equipment, surfboards, musical instruments, and oversized bags for check-in, for a fee. Learn more below.
- Update your guest or contact details
Made a typo? You can go to Manage Booking within 24 hours of booking to change either your First or your Last Name! You can also update your other contact and guest details up to 2 hours before your flight.
- Add an infant to your booking
If you forgot to include someone in your booking, you can check out our policies on adding guests here.
- How to Redeem the CEB Super Pass
Guide on How to Redeem the CEB Super Pass