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- Refund Guidelines
General refund FAQs on cash payment, disrupted flights, add-ons, taxes, and other causes
- MyCebuPacific Account
With a Cebu Pacific account, you can easily manage your bookings and add-ons, receive promo alerts, and keep track of your Travel Fund! Read on to learn more.
- Payment and Receipt Concerns
Learn more about the Itinerary Receipt, Invoice and your options when paying for flights and add-ons.
- Baggage allowance options
Bringing home extra pasalubong, or planning out your OOTDs? If you need to bring more things, you can add CEB Baggage and CEB Special Baggage to your booking. It's available through Manage Booking up to 2 hours before your flight!
- CEB TravelSure insurance
Ensure you are well protected against unexpected situations during your travels.
- Transporting Human Remains
Learn more about transporting human remains via our CEB Cargo service.