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- CEB TravelSure Insurance
Ensure you are well protected against unexpected situations during your travels.
- Buy-on-Board Service
Discover more about CEB's Buy-on-Board services, including hot meals, merchandise, and snacks.
- Payment and Receipt Concerns
Learn more about the Itinerary Receipt, Invoice and your options when paying for flights and add-ons.
- How to Contact Cebu Pacific Customer Service
Need assistance with your booking or have inquiries about essential travel? Here’s how to contact our customer service team for help.
- Check-in & Boarding Passes
Remember to check in for your flight as early as 48 hours before departure! Checking in online also helps you avoid long lines at the airport.
- Items allowed in your hand carry or checked baggage
whether to bring a power bank or certain food purchased from your travels? Check out this quick reference for items you can bring in your hand carry and checked baggage.
- Add an infant to your booking
If you forgot to include someone in your booking, you can check out our policies on adding guests here.
- Airport Lost & Found
For items lost or left-behind in the airport
- Cebgo (DG) Flights Move to NAIA Terminal 2
All Cebgo (DG) flights will depart and arrive in NAIA Terminal 2 starting November 7, 2024.
- CEB Flexi and Travel Fund
Book your flight with CEB Flexi for more savings and flexibility in your travel plans. Cancel your flight for FREE and convert the value of your booking to a Travel Fund!