Cargo FAQs

How can I arrange a shipment with Cebu Pacific Cargo?

Where can I send my Cargo in Manila? (I have an outgoing shipment from Manila to other destination/s.)

Which domestic destinations can I send my cargo to?

How do you charge my cargo?

What is the deadline for accepting my cargo?

Do you have a door-to-door service where my cargo is picked up from my house and delivered directly to the consignee?

What are your modes of payment?

If I send my cargo today, will it be sent to destination tomorrow?

How can I track my cargo shipment?

What are the requirements for shipping human remains?

What are the requirements for shipping human bones and urns with ashes of deceased persons?

What are the requirements for shipping household pets?

What are the requirements for shipping other live animals and plants?

What are the requirements for shipping frozen, processed or cooked meat?

What are the requirements for shipping items in liquid or powder form?

What is the maximum measurement and weight of the cargo per piece?

Do you accept valuable items and documents?

Can I send surf boards through Cargo for flights utilizing ATR?

Are Dangerous Goods accepted on your flights?

Does CEB Cargo accept live animals and Human Remains on flights utilizing A330 service?

What are cargo restrictions on flights utilizing ATR service?

Where can I claim my cargo in Manila? (I have an incoming shipment from other destination/s to Manila.)

I am the consignee. What do I need to present when claiming my cargo?

I am the consignee but I cannot claim my cargo. I will send a representative. What will he/she bring when claiming my cargo?

What happens if I cannot immediately claim my cargo after it reached the destination?