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  • ✋ Voluntary cancelation

    Please be reminded that pre-purchased add-ons are non-cancelable and non-refundable.

    For more information, please visit this article: Rebooking or Canceling Your Flight

     

    💡 Carrying over / transferring of CEB Flexi Add-on

    CEB Flexi Add-on should carry over to your new flight if:
    • You rebooked your flight;
    • Your flight was changed by more than one (1) hour;
    • Your flight was canceled, and you moved to a different flight.
    CEB Flexi Add-on cannot be transferred to other bookings. Learn more about it here: CEB Flexi Terms & Conditions

     

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    Rebooking or Canceling Your Flight

    Last-minute plan changes? No worries! Just head over to our Manage Booking page. You can still make changes to your booking up to 2 hours before your flight.

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    Passenger Rights and Airline Policies

    Is your flight disrupted? Know your rights as an air passenger!

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    Booking Flights with Cebu Pacific

    Learn more about booking flights with Cebu Pacific. We're excited to have you onboard!

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    Getting Your Itinerary Receipt

    Know more about how to get your Itinerary Receipt and how you can retrieve this on our self-service digital channels.

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    Cebu Pacific's Flight Swap Offer

    Know more about how to receive Travel Fund credits through our Flight Swap offer.

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    Online Travel Agency (OTA) Bookings

    Learn more about bookings created with third-party channels.

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    Adding or Linking a Booking to Your Account

    If you weren't logged in to your MyCebuPacific account when you booked your flight, you'll have to use our Add Booking feature to make any changes.

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    Cebu Pacific Inflight Snacks and Merchandise

    Check out our buy-on-board services, including hot meals, merchandise, and snacks!

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    How to Manage Your Disrupted Flight

    Manage disrupted flights anywhere — no need to visit the airport!

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    Cebu Pacific Passenger Types

    At what age is someone considered an Adult passenger? Learn more about passenger types here and if you can add more guests to an existing booking.

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    CEB Seat Selector

    Fly easy on your preferred seat! Choose a window seat for the view, an aisle seat for convenience, or a front row seat for extra legroom.

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    CEB Special Baggage

    Got oversized items for your trip? We accept special baggage like sports equipment, surfboards, musical instruments, and oversized bags for check-in, for a fee. Learn more below.

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    Payment and Receipt Concerns

    Learn more about the Itinerary Receipt, Invoice and your options when paying for flights and add-ons.

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    Chiang Mai Airport and Travel Guide

    Plan your trip with this Chiang Mai International Airport travel guide, featuring Thailand's entry requirements, airport facilities, and essential travel tips.

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    Bangkok (Don Mueang) Airport and Travel Guide

    Plan your trip with this Don Mueang International Airport travel guide, featuring Thailand's entry requirements, airport facilities, and essential travel tips.

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    Cebu Pacific Fare Bundles

    Check out the ways you can save through Cebu Pacific's Fare Bundles!