Managing Your Cebu Pacific Booking

🔗 If you can't find your booking after logging in, you can use our Add Booking feature to link it to your MyCebuPacific account.

💡 Take note!

• In general, you cannot add another guest to an existing booking, except for infants below 2 years old at the time of travel.
• To correct or change your passenger type, e.g., from Child to Adult
  • Please chat with us to reach out to a live agent who can help process your request.
    
    

To add an infant on lap, simply head to Manage Booking to make this change.

• 🧑‍🍼 This is limited to Infant on Lap only, which means the child will not occupy a seat.
• A MyCebuPacific Account is required to make booking changes.
• A small service fee will be charged to add an infant to your booking.

 

🚲 If you need to bring items that require special handling, such as:

✈️ CEB Flexi and Travel Fund

• The CEB Flexi add-on allows you to cancel your booking and convert it to a non-expiring Travel Fund!
• Make sure to purchase this add-on at the time of booking.
  
  

🍛 CEB Meals Add-on

• You can pre-order hot meals even after you've completed your booking.
• Just make sure to do this at least 24 hours before your scheduled time of departure!
  
  • This ensures enough time for us to prepare your meal.
    
    

💺 CEB Seat Selector Add-on

• A MyCebuPacific account is required to buy, add or change a seat.
• Seat Selector is available via Manage Booking up to two (2) hours before your flight.
  
  

🚲 CEB Special Baggage Add-on

• This add-on is only available on the Cebu Pacific app!
• Make sure to select this if you plan to bring items that require special handling, such as:
  • Balikbayan boxes
  • Bicycles & sports equipment
  • Musical instruments
  • Religious items
  • Surfboards
  • Firearms, ammunition, and other weapons
    
    

🚙 CEB Transfers Add-on

• Our transfers service is only available for Caticlan and Kalibo.
• Rate/s are for a one-way trip, per guest. You'll need to pay twice for round trip transfers.
  
  

✅ CEB TravelSure Insurance

• Make sure you're well protected against unexpected situations during your travels with CEB TravelSure.
• You can purchase this via Manage Booking up to 24 hours before your flight.

• A guest needing to cancel or be split from the group booking
• Changes that need to be made, such as a change in schedule or add-ons

Please reach out to your issuing agent, group coordinator or send an email to groupbookings@cebupacificair.com for further assistance.

Learn more about group bookings here: Booking with Cebu Pacific

👥 ➡️ 👤  Please chat with us via our app or website to connect with a Live Agent who can help you with split booking.

Charlie, your Cebu Pacific assistant, may connect you with a live agent if she was not able to address your concerns.

🤳 Please be reminded that we've accelerated digital efforts to support contactless and self-service processes for your safety and convenience.

Learn more about how to get in touch with us.